We are looking for a 1st Line IT Support Technician to provide IT support to the business as a full time position at our Head Office in Scunthorpe.
Working alongside a team of six staff members in a busy internal IT Department, you will have the ability to communicate well at all levels of the organisation, as well as working with IT Management and external parties to help IT support the business.
A professional phone manner with the ability to work both individually and part of an IT Service Desk team to ensure that IT issues are dealt with in line with ITIL processes.
Working closely with other members of the IT team to administer, resolve and escalate IT related calls to 2nd Line support where needed.
Previous experience of supporting laptops, desktops and printers as well as Microsoft products including Windows 10, Office365, Outlook along with knowledge of Active Directory, Networking and IT Security would be beneficial.
Closing Date: 24th May 2019go back to vacancies
Clugston Construction Ltd,
St Vincent House,
Scunthorpe, DN15 8QT.
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